Using Mass Notification to Improve Patient Care


A healthcare organisation has a singular goal: to deliver exceptional patient care. This is done through medical expertise, facilities that run smoothly, and state of the art equipment. It also requires a lot of communication to ensure all those pieces work together. Different members of staff need to communicate with each other about patient and rooms conditions, and staff need to communicate with patient families and other visitors.

Using Mass Notification in Healthcare

Mass notification solutions can help hospitals and other healthcare facilities communicate messages quickly to specific audiences to address patient needs. In this blog post, we’ll cover different ways mass notification solutions can improve patient care.


Some healthcare facilities need to deal with wandering patients. This can be due to illnesses like dementia that can lead to patients being confused about their whereabouts. But if a patient does wander, how do hospital staff know? And how much time and effort does it take to get the patient back to his or her room?

Using a mass notification system tied to patient RFID tags, hospitals can make this process much easier. Using the RFID tags, they can set designated areas for a patient and then trigger an alert through their emergency notification system when a patient leaves that area. Specific staff groups can be created so the right people are notified and can go assist the patient. The system can also trigger audio broadcasts which can be recorded by patient family members so a familiar voice can encourage them to return to their room.

An emergency can occur at anytime, and every organisation needs the tools in place that can communicate critical information quickly. Spreading the word through as many communication channels as possible can mean the difference between people staying safe and catastrophe.

The InformaCast emergency notification system utilise technology and devices many organisations already have in place to create a unified communication tool. With the ability to send in multiple formats, including live and recorded audio, SMS text message, push notification, email and more, InformaCast delivers an all-in-one solution for emergency notification.

Mobile and On-premises

Safety is a top priority for any organisation. The InformaCast emergency notification system helps keep people safe by reaching on-premises and mobile devices with vital safety messages. While many systems can do one or the other, InformaCast Fusion allows users to manage all their devices and messages through a single interface.

Leverage Existing Technology

InformaCast ties into technology many organisations already have in place to keep costs down and achieve maximum message reach. Cisco IP phones, desktop computers, IP speakers, digital signage, panic buttons and more, can all be used to trigger or deliver messages from this emergency notification system.

Reach Everyone and Everything

The biggest asset of any emergency notification system is the speed at which it can send a message and the number of ways it can reach people. InformaCast allows users to pre-build messages, configure speed dials, and making it easy to trigger notifications. And with its ability to connect to multiple devices and send messages in a variety of formats, it’s helping organisations reach as many people as possible.

Confirmation and Tracking

Being able to send a message is great, but what do you want people to do once that message is received? InformaCast gives people who receive emergency notifications on their cell phones the ability to respond that they are safe or need assistance. Administrators can view these responses in real-time and even track the location of those that need assistance to better direct security personnel.


When speed is of the essence, having an emergency notification system that is easy-to-use is a necessity. That’s why InformaCast makes it simple to pre-build custom messages that can be configured to send at the press of a button. Its user-friendly interface means with a few simple clicks, messages reach everyone who needs to be informed in a short amount of time.